1. What Information Do We Collect?
We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register, express an interest in our products and Services, participate in activities on the Website, or otherwise contact us. The information we collect depends on the context of your interactions, the choices you make, and the features you use.
Information automatically collected: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Website. This information is primarily needed to maintain the security and operation of our Website, and for our internal analytics and reporting purposes.
Information collected from other sources: We may collect limited data from public databases, marketing partners, and social media platforms to enhance our ability to provide relevant marketing and services.
2. How Do We Use Your Information?
We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.
We use the information we collect to:
- Facilitate account creation and logon process.
- Post testimonials (with your consent).
- Request feedback and manage user accounts.
- Send administrative information and protect our Services.
- Fulfill and manage your orders, payments, and returns.
- Deliver targeted advertising and for other business purposes like data analysis.
6. Is Your Information Transferred?
We may transfer, store, and process your information in countries other than your own.
Our servers are located in various jurisdictions. If you are accessing our Website from outside, please be aware that your information may be transferred to, stored, and processed by us in our facilities. We will take all necessary measures to protect your personal information in accordance with this privacy notice and applicable law.
7. Our Stance on Third-Party Websites
We are not responsible for the safety of any information that you share with third-party providers who advertise on, but are not affiliated with, our Website.
The Website may contain advertisements from third parties which may link to other websites or online services. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this privacy notice.
8. How Long Do We Keep Information?
We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this notice, unless a longer retention period is required by law (e.g., for tax or accounting). When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.
9. How Do We Keep Information Safe?
We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate security measures designed to protect the security of any personal information we process. However, no electronic transmission or storage technology can be guaranteed to be 100% secure. Although we will do our best to protect your information, transmission to and from our Website is at your own risk.
10. What Are Your Privacy Rights?
In some regions, such as the European Economic Area (EEA), you have rights that allow you greater access to and control over your personal information.
These rights may include: (i) the right to request access and obtain a copy of your personal information, (ii) to request rectification or erasure, (iii) to restrict processing, and (iv) if applicable, to data portability. To make such a request, please use the contact details provided below.
Account Information: You may review, change, or terminate your account at any time by logging into your account settings or contacting us.
11. Controls for Do-Not-Track
Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals.
12. California Residents' Rights
Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information under the CCPA.
The "Shine The Light" law permits our users who are California residents to request information about categories of personal information we disclosed to third parties for direct marketing purposes. The CCPA provides residents with the right to know about the personal information an organization collects and how it is used and shared.
Categories of personal information we may collect:
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Contact details, IP address, email, account name | YES |
| B. Personal information (Cal. Civ. Code) | Name, contact information, financial details | YES |
| F. Internet activity | Browsing history, search history, online behavior | YES |
| G. Geolocation data | Device location (imprecise) | YES |
| E, H, I, J, K | Biometric, professional, educational, or inference data | NO |
You have the right to request deletion of your data and the right to non-discrimination for exercising your privacy rights. To exercise these rights, please contact us.
13. Do We Make Updates To This Notice?
Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by a revised "Last updated" date. We encourage you to review this notice frequently to be informed of how we are protecting your information.
14. How To Contact Us
If you have questions or comments about this notice, you may email us at [email protected] or contact us via our support channels.
15. How To Review, Update, or Delete Data
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please visit your account settings or contact us directly.
5. How Do We Handle Social Logins?
Our Website offers you the ability to register and login using third-party social media account details. Where you choose to do this, we will receive certain profile information from your social media provider (e.g., name, email address, profile picture). We use this information only for the purposes described in this notice. We do not control your third-party social media provider's use of your data.